HELP CENTRE
Frequently asked questions
Answers about accounts, verification, contracts, payment records, and support.
Accounts and verification
How do I create an account?
Choose Create an account, select driver or investor, and use a valid email address and a password of at least 12 characters. Authorized staff can also provide a portal login.
How do I submit KYC documents?
Sign in, open My documents & KYC, upload the requested evidence, and submit it for review. Staff will record a status and any notes.
Contracts and payments
Where can I review my contract and schedule?
Drivers and investors can open their dashboard to review linked contracts. Drivers can also open Payment schedule for due dates and current status.
How are balances calculated?
Account balances are derived from recorded successful transactions and the contract terms. Contact support if a transaction or reference appears incorrect.
How do I pay online?
When online checkout is enabled for your account, choose the contract and amount in the driver portal. The server checks the payment before adding it to the ledger.
Help
How do I contact the company?
Use the public Contact page or open a support ticket after signing in.